Transport for London

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GBG is contracted by Transport for London (TfL) to provide a criminal record check application service for taxi and private hire drivers (TPH) and owners.

GBG recommend applicants apply for their criminal record check online. It is cheaper, easier and quicker. However, if you do not have access to a computer or an email address, the paper-based application is available.

Taxi and Private Hire (TPH) drivers

An Enhanced Disclosure is required as part of your licence application to be a taxi or private hire driver.

Taxi vehicle owners

A standard check is required as part of your application if you own a vehicle for lease to other drivers and you would not be driving yourself.

Help and support

For help and support during the criminal record check application process contact the TPH DBS administration team:

TPH @ GBG
1 Wilford Business Park
Ruddington Lane
Nottingham
NG11 7EP
Telephone: 0845 251 5000* (option 1)

Contact Transport for London

To contact Transport for London for any other licensing enquiries:
Email: tphlicensing@tfl.gov.uk
Telephone: 0343 222 4444

*Calls cost 3p per minute plus your telephone company’s network access charge